Shipping
We ship our products with the Dutch TPG-post and / or GLS (shipping costs).
All orders will be send the regular way (by registered priority parcel post), at clients' risk (F.O.B.).

Discrete packing and labeling
All packages are discretely packed, with only your address and a return address on the outside of the package.

Full insurance
All packages have a full insurance. If the products do not arrive at your address for whatever reason, we will start an investigation at the postal service. This may take a while. If we have found out what has gone wrong with your package, we either send the package again or refund your payment.

Cash on delivery
We cannot send products with COD.

Delivery – Returns
Equipment damaged in transit (ship by C.I.F. on client request) will be replaced upon return of the damaged items. The customer is responsible for incurring the cost and ensuring safe delivery of returned goods. Refunds on spent postage cannot be given. Products or Equipment that arrive damaged must be returned within seven days of arrival and in their original packaging. We cannot exchange products that have been damaged by customer mistreatment and neglect.

Products that are refused entry into your country by customs cannot be refunded, resent or exchanged unless they are returned to us in original closed packaging. Refunds on spent postage cannot be given. It is up to you to check your countries import laws before ordering. Consult the disclaimer before your order.

We do not send anything to the United States of America at all.